top of page
hemp-9561_edited.jpg

You have questions.
We have answers.

  • What is HempWool® Insulation?
    HempWool® insulation is a sustainable and natural insulation material made from a blend of hemp fibers and recycled textiles. It offers excellent thermal and acoustic properties while being safe, non-toxic, and environmentally friendly. It is an easy to use product substitution for conventional insulation products like fiberglass or mineral wool. You can learn more here.
  • How can I order HempWool®?
    Ordering HempWool insulation is easy. Check out Buy.Hempitecture.com or simply browse our Shop on our website and add the desired size and quantities (in sq.ft.) to your cart from there you can choose to have the materials delivered or you can arrange getting the materials yourselves and one of distribution hubs. Follow the checkout process, providing the necessary shipping and billing information, and complete your purchase. For any assistance or special requests, feel free to contact our sales team at sales@hempitecture.com or give us a ring at (208) 218-8698.
  • What is HempWool® made of?
    HempWool® is made up of approximately 92% hemp fiber and 8% textile fiber binder
  • What is the R-Value of HempWool®?
    The R Value of HempWool® is 3.69 per inch
  • Where can I use HempWool insulation?
    HempWool® be used in flooring, ceilings, walls, or anywhere else traditional insulation is used. HempWool® can also be used in vans, trucks, or bus building projects.
  • How do I install HempWool®?
    HempWool is very easy to install and worker-friendly through a pressure-fit system. We recommend you cut it .5” thicker than the cavity you are filling it with. Learn the techniques and tools of the trade by visiting our HempWool specific web pages.
  • What do you cut HempWool® with?
    There are a number of tools you can use to cut HempWool. A non-serated blade is best. This could be a manual insulation knife used for cutting RockWool. Additional tools include a metal cut off wheel on a handheld grinder, a FESTOOL insulation saw, or even an electric bread knife.
  • Who can I hire near me to install HempWool®?
    HempWool® can be installed by any local insulation subcontractor, general laborer, or even yourself! It's easy and safe to use!
  • How do I know how much insulation I will need?
    You can find our HempWool® calculator by visiting our Buy Direct Platform: Buy.Hempitecture.com In addition to finding the total square feet of the wall(s) is by multiplying ceiling height by total wall length.
  • What are complementary products for the HempWool®?
    HempWool is a 1-to-1 replacement for conventional insulation products. Therefore, it works in conventional situations with 16" OC or 24" OC framing layouts. HempWool works well under drywall, but can be used in conjunction with nearly every standard building material.
  • Is HempWool® fireproof?
    HempWool® has Class-E fire resistance, so although it is seen as higher on the FSI and SDI, you can protect HempWool between fire-resistant walling (both your exterior siding and interior wallboards). Due to the lack of fire resistance, it is generally approved by a case-by-case project and is not applicable for some projects. As we transition to a new manufacturing facility, we are integrating fire-retardants into HempWool®. Expect Fire Resistant HempWool in 2022.
  • Is HempWool® susceptible to mold growth?
    HempWool is Vapor Permeable and Hygroscopic – meaning it can interact with moisture without any problems. HempWool helps prevent airborne moisture movement, improving building durability and longevity. HempWool disperses moisture and helps to protect the surrounding building components. It has the ability to store and release moisture without loss of its insulating properties. In fact, we're currently doing a study on its mold resistance, since it is a great characteristic of the product. It's not complete yet though. ASTM Standards testing shows no mold growth. If HempWool is exposed to excessive moisture such as a flood or a persistant leak, like any product, mold can grow.
  • How does HempWool® interact with pests and insects?
    Hemp Fiber naturally repels rodents, mites, and termites because of the silica (a mineral) in the hemp plant. Hemp also has very little protein for pests and the mechanical strength of this material is too strong for anything to nest in it.
  • What are the acoustical details of HempWool®?
    HempWool performs comparably to conventional insulation products in regards to sound attenuation. In the future, we intend to launch acoustic insulation products.
  • How does HempWool® withstand humid environments?
    HempWool is ideal for humid environments, since the hygrometric insulation is vapor permeable and also resistant to mold. HempWool should not be exposed to excessive moisture, as excessive moisture can cause mold. Interior to a cavity that is properly air and vapor sealed, HempWool is the ideal product for humid climates.
  • Is HempWool® toxic?
    No
  • Why is HempWool® so expensive compared to other insulation materials?
    HempWool is currently more expensive than other products because it is manufactured out of the US and imported long distances to meet our end customer. We’re working on addressing this with our US manufacturing facility which will allow for sourcing the raw materials from a regional radius, and position us closer to our customers.
  • What about the health and safety of HempWool®?
    HempWool insulation is extremely safe to handle and install. It contains no formaldehyde, glass fibers, asbestos, Chlorofluorocarbons (CFCs), Hydrofluorocarbons (HFC), or Hydrochlorofluorocarbons (HCFCs). There are no health risks such as cancer-related warnings associated with its installation. It does not irritate skin or itch as does mineral wool and fiberglass insulation.
  • Will my local building code and permitting office allow the use of your products?
    Our products have been approved for use by building departments across the country. Because HempWool® and hempcrete are new to the construction industry, a technical conversation is useful for most building offices and inspectors to become familiar with these materials but they are often supportive of their use once they realize the sustainability potential. It is usually up to the local building jurisdiction to decide whether or not these building materials can be permitted.
  • Where is HempWool® made?
    Our products are currently manufactured in Canada. We are currently building a US manufacturing facility in Jerome, Idaho.
  • What makes HempWool® sustainable?
    Plant based products generally are more sustainable than petrochemical, synthetic, or resource extracted products. This is because plants grow quickly, and during their growth cycle, the offset and store carbon dioxide. Industrial hemp is particularly adept at this.
  • What types of certifications does HempWool® have?
    HempWool is currently ASTM tested for a number of criteria. With our US manufacturing facility, we intend to have our products tested and qualified for numerous certifications.
  • Is HempWool® from the Marijuana plant?
    Hemp and Marijuana both derive from the cannabis Sativa family, they do share certain similarities. However, due to each plant’s biological structure, they have several and very distinct differences. Hemp plants are slim and very tall, reaching a height between 10 and 18 ft. Hemp leaves are also very skinny and are commonly found nearer the top of the stalk alongside the trichome-rich buds. Hemp plant color varies. Some are a lighter green, while others have a greyish hue. Historically, industrial hemp and its fibers have been used for clothes, rope, shoes, carpets, and paper. Our products are 100% THC free.
  • What is the Hempitecture Shipping Policy for HempWool®
    See our full shipping policy here: https://www.hempitecture.com/shipping-policy
  • How can I track my shipment?
    Once your order is shipped, you will receive an email notification with a tracking number. You can use this tracking number to monitor the progress of your shipment. For real-time updates, contact the shipping company directly using the provided phone numbers or the tracking number (PRO #).
  • WHAT IS THE R-VALUE OF HEMPCRETE?
    The R-Value of Hempcrete ranges from R2.2 per inch to R2.5 per inch, dependent on density. This relatively low thermal resistance compared to other insulating materials do not take into account the thermal mass or phase shift regulating the capacity of hempcrete.
  • CAN I USE HEMPCRETE FOR RENOVATIONS?
    In some instances, you can use hempcrete for renovations. Hempcrete must be installed in a vapor open system. Therefore, design considerations must be made to determine if hempcrete is compatible with your renovation.
  • HOW IS CAST-IN-PLACE DIFFERENT FROM BLOCKS?
    Cast-in-place hempcrete is a mixed on-site, cast-on-site building method that uses temporary form boards to create the cavity in which hempcrete is installed. Hempcrete blocks are pre-cured and delivered to the site in various dimensions. They are installed similarly to masonry-based blocks, but they are not structural or load-bearing.
  • IS HEMPCRETE STRUCTURAL?
    Hempcrete is not intended to be a structural or load-bearing material. It cannot replace concrete. It is not intended for ground contact or below-grade applications.
  • CAN I INSTALL HEMPCRETE AGAINST OSB OR PLYWOOD?
    Hempcrete should not be installed against OSB or plywood. It is a vapor open wall assembly. Consult a structural engineer for methods to gain shear value resistance without plywood or OSB.
  • WHAT EQUIPMENT DO I NEED?
    Consult our HEMPBINDER Product Guide to get an understanding of what equipment and tools are required for hempcrete Installation.
  • HOW DO I CALCULATE HOW MUCH MATERIAL I NEED?
    Calculate the cubic footage of your wall volume. Visit www.buy.hempitecture.com to input your cubic footage to generate an estimate of how much material you need. Our estimation tool will also calculate shipping rates.
  • WHAT IS THE COST?
    Determine the cost of materials by calculating your cubic footage and getting an estimate from www.buy.hempitecture.com Labor costs will vary and the total cost of your installation will be based on local labor rates and the complexity of your design.
  • DOES HEMPITECTURE CONSULT?
    Yes. You can book a consultation through www.hempitecture.com
  • DOES HEMPITECTURE INSTALL?
    No.
  • DOES HEMPITECTURE TRAIN?
    In some instances, Hempitecture can train contractors to assist in completing a project.
  • WHERE DO I BUY HEMPCRETE?
    Buy hempcrete materials through www.buy.hempitecture.com
  • CAN I USE DRYWALL AGAINST HEMPCRETE?
    No. Hempcrete requires vapor open wall designs and should be finished with lime plaster or vented siding/cladding.
  • IS HEMPCRETE CODE COMPLIANT?
    Hempcrete is an accepted building strategy for 1-story construction projects as referenced in the ICC Appendix. However, information should be presented to local code compliance officials to ensure its acceptance on a local level.
  • HOW DO I FINISH HEMPCRETE?
    Hempcrete should be finished with vapor open materials or assemblies. Lime plaster is recommended to be applied directly to the surface of a hempcrete wall. Alternatively, vented rain screen details or back vented siding could be applied on the exterior.
  • CAN I LEAVE HEMPCRETE EXPOSED?
    Hempcrete should only be left exposed for aesthetic display in extremely limited circumstances. Hempcrete should be rendered for protection and improved air-tightness.
  • WHERE CAN I LEARN MORE?
    Our Product Guide and our blog is a great place to start. There are also numerous published books that provide more information on hempcrete.
  • How can I order HempWool®?
    Ordering from Hempitecture is easy. Check out Buy.Hempitecture.com or simply browse our Shop on our website and add the desired materials and quantities to your cart. From there you can choose to have the materials delivered or you can arrange getting the materials yourselves and one of distribution hubs. Follow the checkout process, providing the necessary shipping and billing information, and complete your purchase. For any assistance or special requests, feel free to contact our sales team at sales@hempitecture.com or give us a ring at (208) 218-8698.
  • What are the shipping options and costs?
    When you place an order with us, we take care of arranging and purchasing the shipping as a courtesy to you. We do not charge any additional fees for booking your shipment. However, it's important to note that any changes or modifications to your booking, requested after it has been processed, may result in additional costs. These extra charges are determined by the third-party logistics companies, and we are unable to control or influence them.
  • How does shipping work?
    Hempitecture currently works with third-party shipping companies. Once you purchase your order, we will handle the shipping arrangements and share the tracking information (via a pro-number) with you once the shipment has been picked up.
  • Tracking Your Shipment
    After your order has been processed and shipped, we will send you an email notifications. This email will include important resources and information about working with our products. Additionally, it will provide you with a tracking number (PRO #) that you can use to monitor the progress of your shipment. To stay up to date on the status of your delivery, we recommend reaching out directly to the shipping company responsible for your package. You can contact them using the phone numbers provided in the shipping confirmation email or through the tracking number (PRO #) provided. The logistics company will be able to provide you with real-time information about the whereabouts of your shipment and any updates regarding its delivery. Hempitecture's Order and Shipping Policy.
  • How long does it take to receive my insulation?
    If the inventory is in stock, it usually takes about one to two weeks to receive your insulation. If you would like to place a larger order, please contact us at sales@hempitecture.com in order to best prepare your shipment.
  • Booking and Costs
    When you place an order with us, we take care of arranging and purchasing the shipping as a courtesy to you. We do not charge any additional fees for booking your shipment. However, it's important to note that any changes or modifications to your booking, requested after it has been processed, may result in additional costs. These extra charges are determined by the third-party logistics companies, and we are unable to control or influence them.
  • Booking Your Own Shipment or Pickup
    If you prefer to book your own shipment or retrieve the materials yourself, we offer that flexibility. Simply get in touch with our team at orders@hempitecture.com, and we will assist you in making the necessary arrangements. You can provide your own shipping details, such as the preferred carrier and shipping method, or coordinate a pickup from one of our distribution hubs.
  • What should I do if my delivery is damaged?
    If your delivery arrives with severe damage, we advise you not to accept the package. Instead, take photos of the damage and reach out to our Logistics team at orders@hempitecture.com. They will guide you through the necessary steps to resolve the issue.
  • Do you ship internationally?
    Currently, we do not offer international shipping. However, we can deliver to anywhere within the United States, including shipping docks. If you are interested in shipping internationally, you will need to book your own freight from the US. For more information, please contact us at orders@hempitecture.com.
  • Returns, Refunds, and Exchanges
    At Hempitecture, we strive to provide you with high-quality sustainable materials. If you encounter any issues with your order or need to make a return or exchange, please review the following information: Returns and Exchanges: We accept returns or exchanges within 30 days of the original purchase date. To be eligible for a return or exchange, the product must be unused, in its original condition, and in the original packaging. Please note that some products, such as custom-made or special-order items, may not be eligible for returns or exchanges. We will communicate any specific restrictions or requirements for such products during the ordering process. Return Process: Contact our customer support team at orders@hempitecture.com to initiate a return or exchange. Please provide your order number and a detailed description of the reason for the return or exchange. Our customer support team will guide you through the return process, providing you with instructions and any necessary forms or labels. Carefully package the product in its original packaging, ensuring it is adequately protected during transit. Ship the package back to us using a trackable and insured shipping method. You will be responsible for the return shipping costs, unless the return is due to a manufacturing defect or an error on our part. Once we receive and inspect the returned product, we will process the refund or exchange accordingly. Refunds will be issued to the original payment method used for the purchase. Refunds: Refunds will be processed within a reasonable timeframe after receiving the returned product. Please note that shipping and handling fees are non-refundable, unless the return is due to a manufacturing defect or an error on our part. Damaged or Defective Products: If your delivery arrives with severe damage, we advise you not to accept the package. Instead, take photos of the damage and reach out to our Logistics team at orders@hempitecture.com. Provide your order number and clear photos showcasing the damage or defect. We will assess the situation and work with you to provide a satisfactory resolution, which may include a replacement or refund. Note: All refunds, returns, and exchanges are subject to our discretion and compliance with the stated policies. We reserve the right to refuse returns or exchanges that do not meet the specified requirements. If you have any further questions or need assistance regarding returns, refunds, or exchanges, please don't hesitate to contact our customer support team at orders@hempitecture.com. We are here to help and ensure your satisfaction with our products.
  • What is Hempitecture?
    Hempitecture was founded with the idea that healthy, sustainable materials can help build a better world. These materials can help build a better world by contributing to our health, saving energy, and storing carbon dioxide. We achieve our mission by focusing on biobased, natural building materials that are designed to replace conventional, toxic materials.
bottom of page